Returns & Exchanges
At Bespoke Wood Furniture, we take pride in our craftsmanship and want you to love your handcrafted pieces. If you are not entirely satisfied with your purchase, we offer a 30-day return window for standard items to ensure your home looks exactly as you envisioned.
Return Process
- 1.Initiate Your Request
Contact our support team within 30 days of delivery with your order number and photos of the item to receive a Return Authorization (RA) number.
- 2.Prepare for Shipping
Carefully disassemble the furniture if necessary and pack it securely in its original protective packaging to prevent damage during transit.
- 3.Schedule a Pickup
For large furniture items, we will coordinate with our specialized freight partners to schedule a convenient curbside pickup from your residence.
- 4.Inspection and Refund
Once our artisans inspect the returned piece for quality assurance, we will issue a full refund to your original payment method, minus applicable restocking fees.
